From the 1st of April, Redbank Plaza Medical will be bulk billing all GP non-procedural services for all patients with a current Medicare Card. Our GPs recognise the serious cost of living pressures facing our community and we would like to ensure our patients can continue to access affordable and quality GP services into the future. Please note some medical procedures may still incur an out of pocket fee. For more information please speak to our friendly receptionist.

Our patient feedback surveys have been evaluated and as requested by our patients we will aim to improve on: 1) “Wait times” - We will communicate with patients when they check in for an appointment if there is a an unexpected wait time - We will aim to call patients ahead of time to inform them of major wait times - We will encourage patients to book longer appointments if and when required to help doctors stay on time and for patient care. 2) “Being able to see my...