Updated: Mar 31
We are delighted to share that electronic prescribing is now available in Redbank Plaza Medical
It is an easy and convenient way for you to get your medications as quick and easy as possible. This paperless method ensures easy transaction at your pharmacy.
Ask your doctor when you come for an appointment next time.
What is an electronic prescription?
An electronic prescription is a digital version of a paper prescription. During your consultation, your healthcare provider can send your electronic prescription to you as an SMS or email.
What are the benefits?
All medicines can be prescribed using an electronic prescription. The message with a link to your electronic prescription is stored on your digital device, so you can access it whenever you’re ready - saving you time, streamlining the process and improving medicine safety.
How to get an electronic prescription
HOW IT WORKS
Before your appointment
Check that your pharmacy can dispense medicines via electronic prescriptions and if they deliver medicines.
Ensure your address, email address and mobile number are up to date.
During your Consultation
Ask for an electronic prescription instead of a paper prescription.
Your doctor will send you a unique QR barcode known as a 'token' via SMS or email to your mobile phone or computer.
You will get a separate token for each medicine you are prescribed.
Check that you have received your token before you finish the consultation.
Getting your medicine
At the pharmacy:
Your pharmacist will scan the token as a key to unlock the electronic prescription from an encrypted and secure electronic prescription delivery service.
Once you receive your medicine, you should delete the token that was used to get that medicine.
If you lose your token, you will need to ask your doctor to cancel the electronic prescription and issue a new one.
If your pharmacy does home delivery, you can forward your token to them instead of going into the pharmacy.
Storing repeat prescriptions
If you have repeats on your prescription, your pharmacy will send you a new token for your next repeat which you will need to give to the pharmacist when it is time to get your medicine.
Getting your medicine delivered
For home delivery, forward the SMS or email to a pharmacy so they can scan it