About Us


Our modern and efficient “Redbank Plaza Medical” centre is located in the Redbank Plaza shopping complex in the heart of Redbank. The practice is open 7 days a week and offers a wide range of services to the local community.

Our Company

Vantre Health Services, owners of “Redbank Plaza Medical”, have an enduring commitment to the best patient care and the resources to consistently deliver. Because we provide our doctors and patients with the best services and equipment available, Vantre Health’s practices provide the highest possible standard of care.

The company aspires to grow on its current strong community standing and be recognized and respected as a leader in the industry for best practice. Vantre Health Services is committed to provide the best possible diagnosis, treatment and availability at all times, to all patients.

Our doctors are specialist General Practitioners with a minimum of ten years medical training to hold MBBS and FRACGP qualifications. They also have additional training in various specialty areas to assist our patients with specific health care needs. This means that as one of the many Medical Centres in the Ipswich area we have you and your family covered.

All Vantre Health doctors participate in regular continuing education to remain current with the latest medical knowledge and treatments. Our practice has a commitment to whole patient care and the doctors are assisted by highly trained nursing staff and experienced administrative staff.

Our aim is to provide professional whole person care in a relaxed and friendly environment.

Our Other Medical Centres

Doctors at Australia Fair

07 5528 3806

Visit Us

Labrador Park Medical

07 5537 3683

Visit Us

Doctors at Southport Park

07 5528 0849

Visit Us

Our Values & Objectives

Quality of Care and Service – Uncompromised

All our doctors are committed to providing whole patient health care. They are constantly keeping up with the latest advances in medical knowledge, helping them make highly informed decisions about your health.

Friendly and Satisfying Teamwork Environment

Patients are welcomed and valued at every step of their experience with the practice. The doctors, management and staff in all practices are a close-knit team and work together to meet the needs and requirements of all patients.

Efficient Business System and Practices

Our business model is one that is constantly striving to set new standards and is based on best business principles and research. Our focus is on being one step ahead and to be market leaders in technology, systems and communication systems that support and enhance outcomes for patients, doctors and staff.

Our Services in Redbank Plaza Medical

All Doctors have a broad range of skills and interests and we are pleased to offer the following services at our in Labrador, Redbank and Southport Medical Centres:

  • Accident and Emergency Treatment
  • Minor Surgical Procedures
  • Immunisations
  • Women’s Health
  • Men’s Health
  • Removal of moles and sunspots
  • Skin Checks
  • Travel Medicine/ Vaccinations
  • Diabetic Health Clinic
  • Antenatal Care
  • Asthma Care Clinic
  • ECG and Spirometry
  • Pre-Employment, Legal, Insurance and Drivers’ Licence Medicals
  • Department of Veterans’ Affairs
  • Workcover
  • Health Care Assessments
  • Musculo-skeletal Medicine (inc. Cortisone and PRP injections under ultrasound guidance)

QML Pathology operates a pathology collection centre “on-site” from Monday to Friday (outside patients are most welcome). There is no need to book. Just take a number and wait to be called.

  • Monday – Friday
  • 8:00am – 1:00pm
  • 1:30pm – 2:30pm

Other Health Providers:

  • Physiotherapists and Exercise Physiologists (Complete Health Physio)
  • Clinical Psychologist
  • Podiatrist
  • Dietitian

Call the surgery on 07 3288 1000 to make an appointment.
Treatment Rooms
All the practices feature state of the art treatment rooms and equipment which are fully staffed with highly trained and experienced nurses.
Please phone or book online for an appointment (https://www.redbankplazamedical.com.au).Whilst every effort will be made to accommodate your preferred time, emergencies will always be given priority.Longer consultation times are available, please ask our receptionists if you require a longer appointment.
Repeat Prescriptions
For the benefit of your ongoing health care, your Doctor would like to see you for any repeat prescriptions.
Phone Calls
All phone calls are taken by the doctor at their discretion.
Billing Information

Bulk billing is available at this practice for current Medicare card holders. Please remember to bring your Medicare Card with you to each appointment as well as your Pension & Health Care cards.

Some medicals and visits are not covered by Medicare, eg: work-related accidents and injuries, life insurance, superannuation etc. If you have any queries please ask reception when making the appointment. Payment is required for additional services at the time of consultation, EFTPOS facilities are available at all our practices.

Redbank Plaza Medical is predominantly a bulk-billing surgery and our aim is to provide patients with affordable health care. In order to maintain bulk-billing entitlements at this surgery patients are required to attend their appointments on time and to notify the surgery of any cancellations “prior” to the appointment time. Failure to comply with these requirements may result in a fee being charged and a loss of bulk-billing entitlements at this surgery.

Interpreter Service
Should you require the services of an interpreter during a consultation with the Doctor, please advise the receptionist when making the appointment.
Disability Facilities
Wheelchair access is available from the undercover and outside parking areas. Toilet facilities for the disabled are available in the centre. Should you have any special needs, please discuss this with the receptionist, nurse or your Doctor.
Southport Medical Centre | After Hours Care and Home Visits
After Hours Care can be arranged for those too ill to attend the Clinic through our after hours agency. Please contact the receptionist for details on the After Hours Service closest to you.
Reminder System
Our practice is committed to preventative care. We may send you a reminder notice offering you preventative health services appropriate to your care. If you do not wish to be part of this system, please let our receptionist know.
Privacy Policy

In accord with the Privacy Amendment (Enhancing Privacy Protection) Act 2012, all information collected is treated as sensitive information. To protect your privacy, this practice operates strictly in accordance with the Act.

What information is collected

Only necessary information for the undertaking of functions and activities relating to the services we offer is collected.

Why we collect health information

We collect information:

  • To manage your health issues
  • For the normal running of the business, e.g. billing.

How we handle your health information

Our doctors and staff are trained to handle your personal information discreetly and privately. We also engage in a range of security initiatives to protect your information from loss or misuse.

You may obtain access to the information

For further details ask at the front desk. Usually information is available within 30 days of lodging request. Nominal charges may apply.

The organisations or persons to whom information is usually disclosed

Health providers involved in your treatment and care may receive selected information from your personal health record. These include pathology, hospital, radiology and specialist services.

The consequences of not providing all or part of the information requested

There may be serious repercussions if we do not know who you are, how to contact you or be able to contact you in a timely manner. Withholding personal health information from your GP or others involved in your health care may put your life or health at risk.

If you have any questions about how we handle your personal health information or need to arrange access to your records, please ask to speak to our Privacy Officer.